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Frequently Asked Questions

Get quick answers about our presidential gifts, shipping, returns, and more.

US PRESIDENTS CLUB is an exclusive destination for connoisseurs of American history and refined taste. Our meticulously curated collection pays homage to the nation’s presidential legacy, offering an unparalleled selection of White House, U.S. government, historical and political, memorabilia that exudes patriotism and grandeur.

US PRESIDENTS CLUB is more than a repository of historical treasures. It is a celebration of elegance and discerning style. Our premium fashion and accessory offerings cater to the modern gentleman who appreciates the finer things in life, blending timeless sophistication with contemporary flair.

No. Our products are not official artifacts or government-issued. Instead, they are artistically crafted, historically inspired designs honoring the legacies of American presidents and key moments in U.S. history. 

Yes. All our items comply with U.S. trademark and copyright laws. We also meet the requirements of platforms like Google Merchant Center for political merchandise by avoiding unauthorized endorsements or misrepresentation. 

We are not affiliated with the White House or any government agency. Our offerings are exclusive, independently designed alternatives to traditional government collectibles—ideal for display, gifts, and personal collections. 

To place an order, browse our collection online, select your desired items, and add them to your cart. When you’re ready, proceed to checkout and follow the instructions to complete your purchase. You’ll receive a confirmation email with your order details.

Our apparel is available in a range of sizes from S to XL. Detailed size charts are provided on each product page to help you find the perfect fit. If you need further assistance with sizing, please contact our customer service team.

We currently ship within the United States only, including Alaska, Hawaii, and all U.S. territories. Shipping rates and estimated delivery times are shown during checkout. 

Yes! While our items are not pre-packaged for gifting, they are popular choices for patriotic holidays, retirement ceremonies, Veterans Day, Independence Day, and birthdays. Many customers use our collectibles as thoughtful, patriotic gifts. 

Our catalog is growing and currently includes items inspired by select presidents. We’re adding more regularly—so check back often or join our mailing list for announcements.

ORDER STATUS

Orders are processed in 1–3 business days. Standard U.S. shipping takes 3–7 business days. You’ll receive a tracking number via email when your order ships. 

You can check the status of your order by logging into your account on our website and navigating to the “Order History” section. You will see real-time updates on your order status there.

Orders are typically processed and shipped within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.

After your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order by logging into your account on our website

In some cases, items in your order may ship from different locations or may have different processing times. Rest assured, we will send you updates and tracking information for each shipment.

CANCELATIONS AND RETURNS

If you wish to cancel your order, please contact our customer service team as soon as possible. Once an order has entered the shipping process, we may not be able to cancel it.

We offer a 30-day return and exchange window. Items must be unused and returned in original condition. Visit our Returns & Exchanges page for step-by-step instructions. 

To return an item, please contact our customer service team to obtain a return authorization and instructions. You will need to provide your order number and details of the item you wish to return.

We are sorry to hear that. Please contact our customer service team immediately with your order number and details about the damage. We will assist you with a replacement or a refund as needed.

We’ve got your back. If for any reason you’re not satisfied with your purchase, simply reach out to us at support@uspresidentsclub.com. We offer a full refund, no questions asked—no need to explain.

Just make sure to return the items in their original condition with tags still attached.

Currently, we only ship within the USA. We are working on expanding our shipping options and will update our website when international shipping becomes available.

We accept major credit cards (Visa, MasterCard, American Express), as well as PayPal. For security reasons, payment information is processed through a secure, encrypted gateway.

For any inquiries or assistance, please reach out to our customer service team via email at support@uspresidentsclub.com

We are committed to sustainability and work with partners who share our values. Many of our products are made from eco-friendly materials and we are continuously exploring ways to reduce our environmental impact.

Sign up for our email newsletter or follow us on Instagram, Facebook, or X to stay updated on new presidential coin sets, collectible drops, and exclusive offers. 

If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We will assist you in arranging a return and replacement or refund as necessary.

US PRESIDENTS CLUB is an online store, and we do not have physical store locations currently. However, we are happy to assist you with any questions or special requests via our website and customer service channels.

CHARITY CONTRIBUTIONS

We do not ask for any direct donations from our customers. Instead, we contribute 10% of your purchase amount (excluding shipping and taxes) to the Imran Khan Cancer Appeal, a registered nonprofit organization in the USA. These charity contributions are calculated and deposited quarterly into the Imran Khan Cancer Appeal account.

🔍 Still have questions? 

 

We’re here to help. Contact our friendly team at support@uspresidentsclub.com or visit our Contact Page for support.